Penske Automotive Group Dealership Privacy Policy

Updated and Effective as of: 07/01/14

Penske Automotive Group, Inc. is committed to respecting the privacy rights of our customers and all visitors to our dealership website properties. We are publishing this policy to advise you what information our dealerships may collect, how our dealerships may use that information and how your information is protected. If you have any questions or concerns regarding this policy or our dealership websites, please contact us at (corporatemarketing@penskeautomotive.com) or write to us at Penske Automotive Group, Inc. 2555 Telegraph Road, Bloomfield Hills, Michigan 48302, Attn: Chief Privacy Officer.

What information do Penske dealerships collect?

Penske dealerships may collect information that you provide on applications, forms, surveys and other correspondence such as your name, email address, social security number and income. Our dealerships may also collect information about your transactions with us or others. Our dealerships receive information from consumer reporting agencies, credit references, employers and insurance agencies such as your credit history, credit worthiness and information that our dealerships obtain to verify employment history or that insurance coverage is in force. Our dealerships may collect information from cookies (see below) and other technology to track your website usage and to provide you with customized content, among other things.

Disclosure of information to others

Penske dealerships will not rent or sell your name, address, email address, credit card information or other personal information to any third party. Our dealerships may use and disclose some or all of your information to third parties as set forth herein. We require these third parties to keep your personally identifiable information secure in accordance with federal requirements such as the Gramm Leach Bliley Act, where applicable. Our dealerships may use and disclose some or all of the information in accordance with applicable law as follows:

Service Providers/Marketing Partners – Penske dealerships provide information to third parties to assist in servicing accounts, administering and enforcing accounts, providing services to our dealerships or our customers and responding to customer inquiries. Our dealerships also may use marketing and other firms to assist in our own marketing efforts. These third party service providers may use customer information to perform contracted services at our request. We require these third parties to keep your personally identifiable information secure in accordance with federal and other applicable requirements, and our contracts with these third parties require that your information be used only to perform the contracted services.

Others – Penske dealerships are required to report sale related information to our manufacturer partners and government agencies. In addition, we may buy and sell assets or businesses such as automobile dealerships. When this occurs, customer information generally is transferred to the acquirer. Our dealerships also disclose information about you to third parties in certain other circumstances, as permitted by law, or to process a transaction requested by you. This privacy policy does not apply to the use of your information by third parties.

Audits/Judicial Proceedings – Penske dealerships reserve the right to disclose your personal information as required by law and when our dealerships believe that disclosure is necessary to protect our dealerships’ rights and/or to comply with a judicial proceeding, court order or legal process served on our dealership website.

Does this policy apply to Penske Automotive Group’s affiliates or other sites that are linked from this site?

No, this policy applies only to Penske dealership website properties. As described above, our dealerships may share information obtained from this site with our partners and other third parties. While we expect that these others will respect your privacy in a manner consistent with our policies, we cannot guarantee that they will do so.

Use of Cookies

Penske dealerships may use cookies or other tracking methods to recognize you and your access privileges on the dealership site, to facilitate the interaction between you and the dealership site, and to track site usage. In addition, our dealerships may embed the services of third parties to enhance the functionality of the dealership site, and those third parties may use cookies or other tracking methods in order to provide these services, track site usage, or for other reasons. You, of course, have the option of refusing to accept cookies from this or any other site by, for example, changing your browser preferences or using commercially-available software. However, if you refuse the cookies from these sites, you may find that some services do not function properly or may be considerably slower.

“Cookies” are small strings of text that are transmitted to a user’s computer when the user accesses a website, and then stored on the user’s computer for future access by the cookie provider. Cookies are part of the flow of information between a user’s computer and web servers, and are widely used on the web for, among other things, customizing user interaction with websites. Our dealerships websites do not respond to “do not track” signals or other mechanisms that you may have utilized through your web browser to exercise your choices regarding the collection of personally identifiable information about your online activities. If you would like to learn more about how to opt out of such programs, we encourage you to visit the Digital Advertising Alliance Opt-Out Page or the Network Advertising Initiative Opt-Out Tool.

Advertising / Online Tracking

Penske dealerships may use online advertising networks to serve ads on third-party websites. You can opt out of receiving targeted ads from many websites by using the opt-out tools available through the Digital Advertising Alliance or the Network Advertising Initiative. Please note that if you opt out, you may still receive online advertising, but the ads that you receive will be generic and not based on your online preferences or behavior.

Security

The security of customer information is very important to us and our dealerships take a number of steps to safeguard it. Penske dealerships maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information about you.

When our credit pre-approval form asks users to enter sensitive information (such as social security number), that information is encrypted and is protected with 128-bit or greater SSL encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, the website address will begin with https://…

Furthermore, once the information has been received, our dealerships use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure.

Links

This website contains links to other sites. Please be aware that Penske Automotive Group and our dealerships are not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave any Penske site and to read the privacy statements of each website that collects personal information. This privacy statement applies solely to information collected by this website.

Notification of Changes

We retain the right to change this privacy policy at any time. We will post those changes to this page so that users are always aware of what information our dealerships collect, how our dealerships use it, and under what circumstances our dealerships disclose it. Penske dealerships will use, share, and disclose all information in accordance with the privacy policy in effect at the time the information was collected.

Children

Penske Automotive Group and our dealerships do not knowingly allow anyone under the age of 16 to participate in any services offered on our website which requires the submission of user information. If we learn that a user is under 16 and has submitted user information to us, we will delete that information as promptly as possible.

Your Consent

As a condition to using a Penske dealership site, we require your approval to collect this data. By visiting any of our affiliated dealership sites, you agree that our dealerships may collect and use this information as stated in this privacy policy. If we change this privacy policy, we will post the changes on this page so you are always informed about what information our dealerships collect, how our dealerships use, and under what circumstances our dealerships disclose it.

Thank you for taking the time to review the privacy policy for Penske dealerships. Should you have questions or require additional information, please contact us at the email or postal address in the first paragraph above.

TERMS OF USE

Penske Automotive Group operates this site and is making it available to you upon these Terms of Use and subject to our Privacy Policy. By using this site, you signify that you accept these Terms of Use and our Privacy Policy. Do not use the site if you do not accept these Terms of Use or our Privacy Policy. Please note that we reserve the right, at our discretion, to modify these Terms of Use and our Privacy Policy at any time without notice, so you should check these Terms of Use and our Privacy Policy periodically for modifications. Your continued use of this site following the posting of such modifications will mean that you accept these Terms of Use and our Privacy Policy, as modified.

Use of Information

This site, including the information contained on this site, is protected by copyright and trademark laws under U.S. and International law. Penske Automotive Group and/or third-party information providers own all information on this site, and you do not acquire any ownership rights by accessing, downloading or printing the information.

If you are a personal user, you may access, download and print information on this site for your personal, non-commercial home use only. If you are a company user, you may access, download and print information on this site for your company’s internal use only. In either case: (1) you must retain all copyright and other proprietary notices on all copies of the downloaded or printed information, and (2) you may not modify the information, or reproduce, publicly display, distribute or otherwise use the information for any public or commercial purpose. The use of any information from this site on any other website or networked computer environment (including for purposes of establishing a link to this site) is prohibited.

Penske Automotive Group does not grant you any express or implied right under any patents, trademarks, copyrights or trade secret information, other than the limited right to access, download and print information as described in the preceding paragraph. In particular, without prior written authorization from Penske Automotive Group, you are prohibited from using or copying the name, mark, logo, picture or image of Penske Automotive Group or any derivation thereof.

Submissions by You

We request that you not send us any unsolicited confidential or proprietary information, including trade secrets, ideas, concepts or know-how. If despite our request you or someone acting on your behalf furnishes us unsolicited information, you acknowledge that Penske Automotive Group will be under no obligation to treat such information confidentially and Penske Automotive Group and their affiliates will have an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, transmit and distribute such information.

Third-Party Sites

As a convenience to you, we provide links on this site to websites operated by other entities, including Penske Automotive Group affiliates. These sites are beyond our control, and the sites may have practices or policies that are different from those described in these Terms of Use or our Privacy Policy. Penske Automotive Group makes no representations or warranties regarding these other websites or any information appearing on such sites. In addition, links from this site do not imply that Penske Automotive Group sponsors or endorses these other sites or any of the products or services described there.

Disclaimer and Limitation of Liability

This site is licensed and operated by Penske Automotive Group located in Bloomfield Hills, Michigan, and is an automotive dealership operation consisting of the dealerships, vehicle models, vehicle inventory and/or marketing content represented in this site and its subsidiary sites. The information within this site is provided “as is”. No warranty is expressed or implied to the fullest extent permissible by applicable law. Penske Automotive Group and any of its providers of information do not warrant error-free or uninterrupted service of this site. Please note that this site is operated in Bloomfield Hills, Michigan and therefore all disclaimers are predicated on applicable Michigan or U.S. laws and standards. Visitors from outside Michigan or U.S. should be aware that Penske Automotive Group makes no representation that this site and the information contained herein is appropriate or available for use in other areas. Those who enter this site from outside Michigan or U.S. do so at their own initiative and are directly responsible for compliance with their local laws to the extent those laws apply.

All vehicles are sold on an “as-is” basis unless stated otherwise. Prices, sales tax and shop supplies are posted where applicable. Vehicle pictures may not represent actual vehicle. Prices and special offers are subject to change. Mileage listings are estimates and are not necessarily accurate odometer readings. Some vehicle information and vehicle pricing may be unintentionally missing or inaccurate, and Penske Automotive will endeavor to correct such discrepancies in a commercially reasonable manner upon Customer notification of such errors or omissions, but pricing errors and listing errors are considered invalid and may or may not be honored at the sole discretion of Penske Automotive Group and its participating dealerships. Payment calculator should not be used for exact finance amounts. Daily changes in inventory may result in the unavailability of certain vehicles listed on-line.

THIS SITE, AND THE INFORMATION PROVIDED HEREIN, MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. PENSKE AUTOMOTIVE GROUP DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THIS SITE, OR THE INFORMATION PROVIDED HERE, OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THIS SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH ADVICE, OPINION, STATEMENT OR OTHER INFORMATION WILL BE AT YOUR SOLE RISK. PENSKE AUTOMOTIVE GROUP ALSO DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THIS SITE, AND THE INFORMATION PROVIDED HEREIN, ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IN NO EVENT WILL PENSKE AUTOMOTIVE GROUP, OR ANY OF THEIR AFFILIATES OR ADVERTISERS OR SPONSORS BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THIS SITE OR ANY LINKED WEBSITE, EVEN IF ANY OF THEM IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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