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Automotive Technician – Jaguar Land Rover Paramus in Paramus, New Jersey

Summary/Objective

The Flat Rate Technician diagnoses and performs repairs on all vehicle components with efficiency and accuracy in accordance with dealership and manufacturer/factory standards.

Essential Functions

  • Performs vehicle inspections, troubleshooting and testing to determine required or recommended repairs
  • Accurately diagnose malfunctions and perform the necessary repairs for them including but not limited to repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components as required
  • Examines assigned vehicle to determine if further safety or service work is required or recommended
  • Verifies vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as required
  • Ensures that customer vehicles kept clean during repair process
  • Contains costs by using warranty; evaluating service and parts options for repairs as required
  • Communicates with service advisor and/or dispatcher if additional work is needed
  • Aids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfaction
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt of parts and supplies
  • Maintain a clean, efficient work area and assist in keeping the shop neat and organized
  • Documents all work performed and recommended on the repair order in accordance with operating procedures
  • Understands the terminology of the automobile business and keep abreast of technology changes
  • Follows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons
  • Follows the Code of Business Ethics and Conduct
  • Understands and follow all work rules and procedures and follows lawful directions from Supervisors
  • Upholds the company’s non-disclosure and confidentiality policies and agreements
  • Maintains a professional appearance in accordance with company policy
  • Attends pertinent training on request
  • Attends company meetings as required
  • Other duties as assigned

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